Privacy Policy

This notice covers the public website, early-access list, and optional analytics in BuildIt Home and BuildIt Pro. It does not replace the terms governing data in user accounts and company workspaces. BuildIt-2024 Ltd. is the controller. Contact support@buildit.bg with questions.

If you select “Allow”, we use optional cookies and similar technologies to measure traffic and improve the site. Refusing does not restrict core functionality.

After consent, PostHog may measure visits, key action outcomes and technical errors, and record interactions. When you sign in or create an account, we link analytics to your stable account ID and send your email, name when available, and account creation date to PostHog. Signing out clears the browser identity for subsequent anonymous activity. Page text is visible in recordings; values in input fields, selections and rich-text editors remain masked. Explicitly excluded sections remain hidden; console messages and network contents are not recorded. Recordings are kept for up to 30 days and your choice for up to 180 days. On the marketing website, we also measure section visibility, active reading time, click and pointer positions, scroll depth, and repeated or unresponsive clicks to identify usability problems. These signals do not directly measure your feelings or opinions.

The legal basis is your consent. Analytics service providers process the data on our behalf. Other analytics data is kept only while needed for this purpose. You may withdraw your choice through “Privacy settings”.

Separately from optional analytics, technical logs support the operation and reliability of Home and Pro. Limited technical data sent to PostHog includes the application, release, error code and location in program code, without form contents, messages, or company and user identifiers. Rejecting analytics cookies does not stop these server technical reports.

When the AI assistant is enabled and you use it, we send your question and a limited set of approved reference material to Hive to generate a response. In this release, the assistant does not read data from your home, projects, or account profile. Do not enter personal data or other confidential information in the chat.

For every conversation, we keep technical data about the outcome, model, duration, reported tokens, and estimated cost. For a pseudonymously selected sample, we also keep the question and visible answer for up to 30 days to assess accuracy, helpfulness, and scope. Access is limited to the Admin review, and the text is automatically deleted after the retention period. We do not store hidden model reasoning or system instructions, and the chat is excluded from interaction recordings. The data is also deleted when the account is permanently deleted.

When you subscribe, we process your email, company type, and language based on consent. We keep an active email until you unsubscribe and may retain a minimal record needed to prevent further messages.

We use email delivery and internal communication providers that process data on our behalf. Where processing occurs outside the EEA, the safeguards required by GDPR apply.

You have rights to access, correction, deletion, restriction, portability, objection, and withdrawal of consent where applicable. Contact support@buildit.bg. Withdrawal does not affect earlier lawful processing.

If you believe your rights have been infringed, you may lodge a complaint with the Bulgarian Commission for Personal Data Protection, 2 Prof. Tsvetan Lazarov Blvd., Sofia 1592, or another competent supervisory authority.